1. General Provisions 

1.1. These Rules of the Payment Organization LLP "FFIN Payments" (hereinafter — the Rules or the Rules of the Payment Organization “FFIN Payments”) establish the unified conditions and procedures that ensure the execution of operations within the ASIAPAY system, and set out the general requirements for: 

• Services for the issuance (distribution) of electronic money; 
• Services for the acceptance and processing of payments made using electronic money; 
• Services for processing payments initiated by a client in electronic form and transferring the necessary information to a bank or an organization carrying out certain types of banking operations for the purpose of executing a payment and/or transfer, or receiving funds for such payments. 

1.2. These Rules have been developed in accordance with the Law of the Republic of Kazakhstan “On the National Bank of the Republic of Kazakhstan”, the Law of the Republic of Kazakhstan “On Payments and Payment Systems”, and other regulatory legal acts of the Republic of Kazakhstan. 

1.3. These Rules are mandatory for all Participants of settlements within the ASIAPAY system. 
Agreements concluded by individuals within the framework of the payment organization “FFIN Payments” are executed in accordance with the Civil Code of the Republic of Kazakhstan. 
An Agreement shall be considered concluded and effective from the moment an individual performs the actions specified in the Public Offer for the provision of services within the ASIAPAY system, published at https://asiapay.kz. 

1.4. The terms used in these Rules are defined by the Law of the Republic of Kazakhstan dated July 16, 2016 “On Payments and Payment Systems”, the Law of the Republic of Kazakhstan dated January 7, 2003 “On Electronic Documents and Digital Signatures”, the Law of the Republic of Kazakhstan dated August 28, 2009 “On Counteracting the Legalization (Laundering) of Proceeds from Crime and the Financing of Terrorism”, and other regulatory legal acts of the Republic of Kazakhstan governing payments and their security. 

1.5. The relationships between the parties participating in the System are governed by the legislation of the Republic of Kazakhstan and the agreements concluded between the Operator and other participants of the System. 

2. Terms and Definitions 

2.1. Authorization – the process conducted by the Payment Organization to verify the System Participants of Electronic Money in order to grant them the right to perform operations using electronic money within the Payment Organization’s System, including access to their personal account. 
The procedure for passing authorization is established by the Payment Organization and communicated to Electronic Money Holders during registration. 

2.2. Electronic Money System Agent (hereinafter — Agent) – a bank, an organization performing certain types of banking operations, the National Postal Operator, or a payment agent engaged in the acquisition of electronic money from the issuer and/or individual holders for the purpose of subsequent sale to individuals under a contract concluded with the issuer of electronic money or the operator of the electronic money system. 

2.3. Authentication – a set of procedures and measures established by the Payment Organization and communicated to the System Participants, designed to confirm the authenticity and integrity of electronic messages, as well as to verify that an electronic message has been transmitted directly by the System Participant specified as the sender and recipient. 

2.4. Continuity of the Payment Organization’s Operation – a comprehensive characteristic of the Payment Organization, denoting its ability to prevent disruptions in proper functioning (including avoiding suspension or improper execution of operations) and to restore proper functioning in case of any disruption. 

2.5. Electronic Money Holder (or Holder) – 
• an individual, resident or non-resident, aged 16 or older, who has received electronic money from the Issuer, Agent, or other individuals — Participants of the Payment Organization; 
• Agents; 
• Individual entrepreneurs and legal entities; 
• Partners who have received electronic money from individual Participants of the Payment Organization as payment under civil-law transactions. 
The rights of the Electronic Money Holder arise at the moment of receipt of the electronic money. 

2.6. Issuance (Emission) of Electronic Money – the process by which the Issuing Bank issues electronic money to System Participants by exchanging them for an equivalent nominal amount of funds. 

2.7. Payout – the transfer of funds previously credited by the Service Provider to a special transit account of the Bank for subsequent transfer to the Client’s Payment Card account and/or IBAN based on the instruction received by the Bank from the Payment Organization. 

2.8. Identification Application – an application submitted by an individual for identification in the Payment Organization System, prepared in the prescribed form and completed by the System Participant for the purpose of undergoing identification in accordance with these Rules, and containing a clause on the conclusion of a corresponding agreement between the Payment Organization and the System Participant. 

2.9. Identification – a procedure established by these Rules, involving the verification of an individual’s identity based on the identity document and other required documents submitted to the Payment Organization, followed by the registration of the individual in the System with the storage of their personal data. 

2.10. Information on Information Security Incidents (including details of breaches or system failures) – information regarding single or recurring failures in the functioning of the information and communication infrastructure or its individual components that create a threat to their proper operation and/or conditions for unlawful access, copying, distribution, modification, destruction, or blocking of the Payment Organization’s electronic information resources. 

2.11. Information Security – the state of protection of electronic information resources, information systems, and information and communication infrastructure from external and internal threats. 

2.12. Information and Communication Infrastructure of the Payment Organization (hereinafter – Information Infrastructure) – a set of information and communication infrastructure components intended to ensure the operation of the technological environment for the creation of electronic information resources and for providing access to them. 

2.13. Information Asset of the Payment Organization – a combination of information and an information and communication infrastructure component used for its storage and/or processing. 

2.14. Information Security Incident (including system breaches or failures) – a single or recurring failure in the operation of the information and communication infrastructure or its components, creating a threat to their proper functioning and/or conditions for unlawful acquisition, copying, distribution, modification, destruction, or blocking of the Payment Organization’s electronic information resources. 

2.15. Use of Electronic Money – the transfer of electronic money by one System Participant to another for the purpose of making a payment under civil-law transactions and/or performing other operations involving the transfer of ownership rights to electronic money. 

2.16. Payment History – a section in the personal account of the Electronic Money Holder containing a chronological record of payments and other transactions made using electronic money within the System. 

2.17. Conversion of Electronic Money (Conversion) – an internal system transfer of electronic money into electronic money of another payment service, reflected on the electronic wallets of other payment organizations. 
If such a service is provided within the Payment Organization, relevant information will be additionally published on the Payment Organization’s official website. 

2.18. Client – an individual with legal capacity in accordance with the legislation of the Republic of Kazakhstan, who has performed actions aimed at concluding a Service Agreement, possesses authentication data to access the System for managing their Account, and receives payment services from the Payment Organization in accordance with these Rules. 

2.19. Personal Account – a personalized section of the Electronic Money Holder on the Payment Organization’s website, through which the holder has access to their electronic wallet to obtain information on the balance of electronic money, performed transactions, and to carry out payments and other operations with electronic money in accordance with these Rules and the concluded agreements. 
The list of services available through the Personal Account is determined by the Payment Organization. 

2.20. Login – a unique sequence of characters representing the Electronic Money Holder’s identifier in the System, used for authorization and access to the Personal Account. 

2.21. International Payment System (IPS) – a system of settlements between banks of different countries that uses unified standards for the payment instruments of the given system. 

2.22. Operator of the Electronic Money System / Operator – LLP “FFIN Payments”, which acts as the Payment Organization and ensures the operation of the Electronic Money System, including the collection, processing, and transmission of information generated during transactions with electronic money. 
Operations with electronic money include issuance, distribution, use, and redemption of electronic money. 

2.23. Ensuring Information Security – a process aimed at maintaining the confidentiality, integrity, and availability of the Payment Organization’s information assets. 

2.24. Offer (Public Offer) – an agreement for the provision of services by the Payment Organization related to the issuance, use, and redemption of electronic money, which constitutes an adhesion contract in accordance with Article 389 of the Civil Code of the Republic of Kazakhstan and is published on the Payment Organization’s website. 
Under these Rules, adhesion contracts also include agreements that, at the discretion of the Payment Organization, may be concluded in accordance with the laws of the Republic of Kazakhstan with System Participants for the provision of electronic money services, with such agreements being published on the Payment Organization’s website. 

2.25. Password – a unique sequence of characters known only to the Electronic Money Holder, intended to access the services of the Payment Organization. 

2.26. Redemption of Electronic Money – a service provided by the Bank-issuer of electronic money, which involves the exchange by the issuer of the issued electronic money presented by the holder (or subject to exchange without presentation in cases provided by the laws of the Republic of Kazakhstan) for an equivalent amount of funds at their nominal value. 

2.27. Partner – legal entities, individual entrepreneurs, private notaries, lawyers, or private bailiffs that accept electronic money of the Payment Organization System as payment for the goods supplied, works performed, and/or services rendered. 

2.28. Payment Organization Software – the software and technical tools of the Payment Organization that provide services to System Participants for performing operations with electronic money. 

2.29. Payee / Recipient of Transfer – a legal entity or an individual registered as an individual entrepreneur, who has concluded a separate agreement with the Payment Organization, in whose favor the Client makes a payment for goods, or an individual receiving funds from the Client not related to business activity. 

2.30. Information and Communication Infrastructure Security Perimeter – a set of hardware and software tools that separate the Payment Organization’s information and communication infrastructure from external information networks and ensure protection against information security threats. 

2.31. Security Procedures – a set of organizational measures and software-technical tools for information protection designed to verify the rights of the electronic money holder to use electronic money and to detect errors and/or changes in the content of transmitted or received electronic messages when using electronic money. 

2.32. Service Provider (Merchant) – a trade or service enterprise that provides goods, works, and/or services to third parties and has entered into the relevant agreements with the Payment Organization for the provision of payment services. 

2.33. “Asia Pay” System / System – a set of software and technical tools, documentation, and organizational and technical measures that ensure the execution of payments and other transactions with electronic money. 

2.34. System Settlement Participants / Participants – the Issuer, Agent, Payment Organization, individuals (residents and non-residents who have reached the age of sixteen), and Partners who have agreed to comply with the Rules of the Payment Organization. 

2.35. Information Security Threat – a combination of conditions and factors that create prerequisites for the occurrence of an information security incident. 

2.36. Electronic Money (EM) – unconditional and irrevocable monetary obligations of the Issuer stored in electronic form and accepted as a means of payment within the Payment Organization System by its Participants. Electronic money is denominated in the national currency of the Republic of Kazakhstan – tenge. 

2.37. Electronic Wallet – a microprocessor (chip), personal computer software, or another software-technical device that stores electronic money and/or provides access to it, opened within the Payment Organization. 

2.38. Electronic Message – any message created electronically and transmitted between System Participants via a secure communication channel. 

2.39. Issuer / Bank – the Issuer that carries out the issuance and redemption of electronic money within the Payment Organization System. 

3. Description of Payment Services Provided by the Payment Organization

3.1. Services for the Sale (Distribution) of Electronic Money 

3.1.1. Services for the sale (distribution) of electronic money are provided by the Payment Organization on the basis of payment services agreements concluded between the Payment Organization and the issuer of electronic money. 
Under such agreements, the Payment Organization acts as the Operator, Agent, and Partner of the System, and carries out activities to ensure the acquisition of electronic money by the Participants of the System from the Issuer, and to perform operations using them. 
The Payment Organization may independently acquire electronic money from the Issuer and Holders for subsequent sale to Clients, in accordance with the Law of the Republic of Kazakhstan “On Payments and Payment Systems”. 

3.1.2. Services for the sale (distribution) of electronic money are provided by the Client depositing cash funds through electronic terminals (devices) of payment agents/subagents and/or using other electronic payment means, the list of which is published on the Payment Organization’s website. 

3.1.3. Relations between the issuer of electronic money and their holders are regulated by the Law of the Republic of Kazakhstan “On Payments” and by a separate public offer agreement of the issuer regarding the issuance, use, and redemption of electronic money, concluded between the Payment Organization, acting as the Operator of the Electronic Money System, and the Holders, in accordance with the legislation of the Republic of Kazakhstan. 
The public offer agreement for the issuance, use, and redemption of electronic money is published on the Payment Organization’s official website at: https://asiapay.kz. 

3.2. Services for the Acceptance and Processing of Payments Made Using Electronic Money 

3.2.1. Payments made using electronic money shall comply with the applicable laws of the Republic of Kazakhstan. 
Settlements made with electronic money constitute a form of non-cash payment carried out in the form of transferring electronic money without opening a bank account. 

3.3. Services for the Processing of Payments Initiated Electronically by Clients and Transmission of the Necessary Information to the Bank or Financial Institution for Execution 

3.3.1. Services for processing payments initiated electronically by clients, and for transmitting the necessary information to a bank or a financial institution authorized to perform certain types of banking operations for the execution of the payment and/or transfer, or for the acceptance of funds under such payments, are carried out in coordination with the Bank’s System and in compliance with the current legislation of the Republic of Kazakhstan. 

4. Procedure and Terms for the Provision of Payment Services to Clients of the Payment Organization 

4.1. Procedure for the provision of services related to the issuance (distribution) of electronic money:

4.1.1. To purchase electronic money, the Client must register an electronic wallet. Registration is performed using the Client’s mobile (subscriber) phone number.

4.1.2. To register an electronic wallet, the Client must review the terms of the public Offer Agreement (hereinafter referred to as the “Offer”) of the Payment Organization, published on the Payment Organization’s official website. By agreeing to the terms, the Client performs a full and unconditional acceptance of the Offer. 

4.1.3. By taking actions to register an electronic wallet, the Client accepts the terms of the Offer and fully, without any exceptions, agrees to the conditions of the Offer regarding the provision of cashless payment services using electronic money within the electronic money system of the Payment Organization. 

4.1.4. Registration of the Client’s electronic wallet in the System, as well as the acquisition and further replenishment of the wallet balance, is carried out by the Client through cash deposits made via: 

• electronic terminals of payment agents/subagents, 
• ATMs, 
• financial internet portals, 
• payment cards, and other electronic payment methods, 
• the list of which is published on the System’s official website, in the following order: 

4.1.4.1. The issuance of electronic money is carried out by the electronic money issuer after receiving funds from the Client or from agents in an amount equal to the nominal value of the obligations assumed. 

4.1.4.2. At the moment of sale of electronic money, the Client is issued a receipt or another document confirming the fact of the purchase of electronic money. 

4.1.5. The receipt must contain the following details: 

• name and details of the issuer, including its business identification number (BIN); 
• date and time of the transaction; 
• sequential receipt number; 
• amount of money received or payment received from the holder of electronic money; 
• amount of electronic money issued; 
• identification code of the electronic wallet belonging to the individual holder of electronic money; 
• amount of commission fee (if applicable). 

The issuer of electronic money may include additional details in the receipt at its discretion. 

4.1.6. Electronic money shall be deemed sold to the Client from the moment information on the available balance of electronic money is reflected in the Client’s electronic wallet. 

4.1.7. The term for the provision of the payment service is one (1) business day from the moment the Payment Organization receives funds from individuals. Electronic money is issued to the individual with its reflection in the electronic wallet of the holder of electronic money. 

4.2. Procedure for the provision of services for the acceptance and processing of payments made using electronic money:

4.2.1. Within the Electronic Money System (EMS), the Payment Organization acts as the operator of the EMS. According to the Offer, the EMS Operator provides Clients with services for the acceptance and processing of payments made using electronic money. 

4.2.2. In order to receive payment services, the Client must register in the EMS and acquire electronic money. 
After registering a Client account in the EMS and acquiring electronic money, the Client is entitled to use the EMS, including accessing the account balance to make payments. 

4.2.3. Payments are made by the Client through the creation, authentication, and transmission—via the EMS—to the electronic money issuer of an instruction to make a payment in favor of a specific payment recipient, using electronic money in electronic form. 

4.2.4. To create a payment instruction, the Client provides payment details, including but not limited to: 

• information about the payment recipient in whose favor the payment is made using electronic money; 
• payment details identifying the purpose of the payment (such as the number and date of the agreement between the Client and the payment recipient, or other details, depending on the required information at the time of payment); 
• payment amount; and other relevant information. 

This information may be provided by one of the following methods: 

• by filling out the corresponding form on the Website; 
• by filling out the corresponding form on the electronic terminal of a payment agent/subagent; 
• by filling out the corresponding form on a mobile device using the EMS mobile application. 

4.2.5. Authentication of a payment instruction is carried out depending on the EMS settings configured by the Client, in one of the following ways: 

• by entering the Authentication Data assigned to the Client during registration of the Client Account; 
• by entering the Authentication Data assigned during registration of the Client Account, as well as entering a confirmation code sent/transmitted to the Subscriber’s phone number by the Payment Organization’s software tools; 
• by using commands via Message-confirmation of payments. 

4.2.6. The entry of correct Authentication Data, Confirmation Codes, or commands via Message-confirmation of payments shall be recognized by the Parties as an unambiguous and indisputable confirmation of the payments made. 

4.2.7. The use of Authentication Data in electronic messages transmitted by the Client for the purpose of authorizing the Client Account and using the Electronic Money System, as well as Confirmation Codes or commands transmitted through Message-confirmation for the purpose of creating and transmitting instructions, entails legal consequences equivalent to the use of handwritten signatures in accordance with the legislation of the Republic of Kazakhstan. 
All documents related to the execution of the Service Agreement concluded under the terms of the Offer and authenticated by any of the above methods shall be deemed to be documents in written form. 

4.2.8. After verifying the correctness of the Authentication Data, Confirmation Codes, or commands transmitted via Message-confirmation entered by the Client, as well as the sufficiency of the electronic money balance in the Client’s Account to execute the payment, the Payment Organization shall transmit the information specified by the Client in the instruction to the Issuer and shall notify the Client of the acceptance for execution or of the refusal by the Issuer to execute the respective instruction. 

4.2.9. Execution by the Issuer of the Client’s instructions to make a payment shall be carried out under the terms established by the Public Offer for the provision of cashless payment services using Electronic Money within the System. 

4.2.10. The Payment Organization undertakes to record in the electronic accounting register the occurrence, modification, or termination of the mutual rights and obligations of the Parties under the Service Agreement, which is concluded by the Client through accession to the Offer by performing the conclusive actions stipulated therein. 

4.2.11. The Client shall be informed of each payment by the placement of relevant information in the “Reports” section of the Client Account, accessible to the Client on the System’s Website. 
The Client undertakes to check the information in the “Reports” section at least once (1) per day. 
In the event the Client fails to check the payment information in the “Reports” section on the System’s Website, the Payment Organization shall not be liable for the Client’s failure to receive information about the transaction. 
The Client acknowledges and, by accepting the Offer, confirms that from the moment information on the payment is placed in the “Reports” section on the System’s Website, the Payment Organization’s obligation to inform the Client shall be deemed duly fulfilled. 

4.2.12. The Payment Organization may also send SMS notifications to the Client regarding debit transactions (excluding transactions related to payments in favor of the Payment Organization) and credit transactions to the Client Account to the Subscriber Number provided during registration of the Client Account. 

4.3. Registration of Partners in the Electronic Money System who accept electronic money as payment

4.4. For a legal entity and/or individual entrepreneur (hereinafter – the “Partner”) to accept electronic money as payment, a Partnership Agreement for the acceptance of electronic money shall be concluded with the Payment Organization in a form mutually agreed upon by the Partner and the Payment Organization. 

4.5. To register a Partner in the Electronic Money System (EMS), the Partner shall perform the following actions: 

• Complete the service provider questionnaire to connect to the EMS; 
• After submitting the questionnaire, a procedure of coordination and signing of the agreement between the Partner and the Payment Organization shall take place; 
• Based on the unique Partner identifier assigned, the Partner shall be connected to the EMS. 

4.6. Procedure for the formation of statistical and other reporting for the electronic money issuer 

4.6.1. The Payment Organization shall, on a daily basis, transmit to the Issuer the following set of incoming files and reports containing information on transactions made with electronic money: 
1) Incoming files (registers) intended for automated accounting of transactions: 

• a transaction detail file containing data on operations conducted within the EMS; 
• a summary file by counterparties with breakdown by provider/agent code; 
• a summary file by counterparties — representing grouped transaction details by operation code and unique contract identifier; 
• a file of payment orders issued by Clients through the System’s Website or electronic terminals of payment agents/subagents; 
• a consolidated payment order file formed by grouping payment orders issued by Clients; 
• a file of turnovers and balances for electronic wallets. 

2) Reports:

• Report on settlements with counterparties for transactions involving payment for goods and services and wallet top-ups, in a human-readable format (duplicates the contents of the summary file by counterparties).
• Report on consolidated payment orders (loan repayments) in a human-readable format (duplicates the contents of the consolidated payment orders file).
• Report on balances and transactions for wallets.

4.6.2. On a quarterly basis, a report is also generated and submitted to the National Bank of the Republic of Kazakhstan in accordance with the requirements established by the regulatory legal acts of the National Bank. 

4.7. Procedure for Reflecting Electronic Wallets in the EMS (Cash Flow and Information Flow Scheme) 

4.7.1. According to the diagram of monetary and informational flows between the EMS participants, the issuance (emission) of electronic money is carried out by the Issuer after receiving funds from Clients (individuals, agents, individual entrepreneurs, and legal entities), provided that they are registered in the EMS in accordance with these Rules. 

4.7.2. The Issuer issues electronic money to the Client after the Client makes a payment via non-cash transfer of funds. 

4.7.3. When depositing or transferring funds, the Client specifies the number of the Electronic Wallet opened in the EMS, to which the purchased electronic money will be credited. 

4.7.4. In cases where funds are deposited by third parties for crediting electronic money to the Client’s Electronic Account, all rights and obligations regarding the acquired or gratuitously received electronic money arise for the Client — the owner of the electronic wallet. Such actions are deemed to be performed by third parties in the interests of the wallet owner. 

4.7.5. The Issuer ensures that the total amount of funds received from Clients, reflected on its balance account, corresponds to the total amount of electronic money on the Issuer’s position in the EMS. 

4.7.6. Electronic money is considered issued by the Issuer from the moment the information about the available balance is reflected in the Client’s Electronic Wallet. 

4.7.7. The Payment Organization verifies the data received from the Issuer and records the amount of electronic money issuance indicated in the Issuer’s electronic message in both the Issuer’s EMS position and the Client’s Electronic Wallet. 

4.8. Use and Redemption of Electronic Money 

4.8.1. Electronic money is used by its owner for making payments under civil transactions and for other operations under the conditions established by these Rules and in compliance with the laws of the Republic of Kazakhstan. 

4.8.2. Payments and other transactions using electronic money are made by their owner in favor of an identified electronic money holder. 

4.8.3. Electronic money owned by an unidentified individual may not be sold to or purchased by an Agent. 

4.8.4. A Partner who receives electronic money within the electronic money system for transactions under civil agreements obtains a monetary claim right against the Issuer in the amount of the accepted payment. 

4.8.5. The maximum amount of a single transaction made by an unidentified holder of electronic money (individual) shall not exceed fifty times the monthly calculation index (MCI) established for the corresponding financial year in accordance with the legislation of the Republic of Kazakhstan. 

4.8.6. The maximum amount of a single transaction made by a simplified identified electronic money holder (individual) shall not exceed one hundred times the MCI established for the corresponding financial year. 

4.8.7. The maximum amount of a single transaction made by an individual entrepreneur or legal entity shall not exceed one thousand times the MCI established for the corresponding financial year. 

4.8.8. The maximum balance of electronic money stored on one electronic device of an unidentified holder shall not exceed one hundred times the MCI established for the corresponding financial year. 

4.8.9. The maximum balance of electronic money stored on an electronic wallet of a simplified identified holder (individual) shall not exceed three hundred times the MCI established for the corresponding financial year. 

4.8.10. The total amount of payments and/or other operations made during one working day from the electronic wallet of an unidentified holder (individual) shall not exceed one hundred times the MCI established for the corresponding financial year. 

4.8.11. The total amount of payments and/or other operations made during one working day from the electronic wallet of a simplified identified holder (individual) to the wallet of an identified or simplified identified holder shall not exceed three hundred times the MCI established for the corresponding financial year. 

4.8.12. Redemption of electronic money — a payment service that provides for the exchange by the Issuer of the electronic money issued by it (presented by Clients/Partners/Agents, or subject to redemption without presentation in cases provided for by the laws of the Republic of Kazakhstan) for an equivalent nominal amount of regular money. 

4.8.13. Redemption of electronic money is performed by the Issuer through transferring an equivalent nominal amount of funds to the bank account of the Client — the owner of the electronic money — or by paying out cash. 

4.8.14. To redeem electronic money to the Client’s bank account via the mobile application and/or System Website, the Client submits a redemption request specifying the amount and the bank account to which the redemption should be made. 
The Payment Organization forwards the Client’s instruction to the Issuer to process the redemption. 
The Issuer, prior to redemption, verifies the bank account specified by the Client: 

• If the bank account belongs to the Client — the transaction is deemed successful and the Issuer performs redemption to the Client’s account; 
• If the bank account does not belong to the Client — redemption is not performed. The Client is notified of the incomplete redemption transaction due to a mismatch between the identification data of the electronic money holder and the bank account owner. 

4.8.15. Redemption operations are not available to unidentified holders of electronic money. 
In case a Client initiates a redemption operation, the Client will receive a notification stating that the operation cannot be completed, along with a suggestion to undergo full or simplified identification, including addresses where the electronic money holder can complete the identification process. 

4.8.16. The Issuer reconciles the received data and sends a message to the Payment Organization confirming the redemption of electronic money under the Client’s request. 

4.8.17. When redeeming electronic money, the amount of funds paid out must correspond to the nominal value of the electronic money submitted for redemption. 

4.8.18. It is prohibited to perform the redemption of electronic money by transferring funds to a bank account or electronic payment instrument of an individual electronic money holder without confirming that the bank account or payment instrument belongs to that individual. 

4.9. Procedure for Closing an Electronic Wallet in the Electronic Money System 

4.9.1. When closing an Electronic Wallet, the Client forms an instruction via the mobile application and/or the System Website specifying the method of withdrawing electronic money (if any) in cash and/or non-cash form. 
If the Client is unidentified, they must undergo full or simplified identification before closing the wallet. 
After successful identification, the Client submits an instruction to close the wallet and withdraw the electronic money in the manner described above. 
After the redemption of electronic money, the Payment Organization sends the Client’s instruction to the Issuer for the final closure of the Electronic Wallet. 

4.9.2. If there are no electronic money funds on the Client’s Electronic Wallet, completion of the identification procedure is not required under the legislation of the Republic of Kazakhstan to close the wallet. 

4.10. Full and Simplified Identification of an Individual Electronic Money Holder 

4.10.1. The Identification Procedure within the System is divided into simplified identification and full identification. 

4.10.2. Full identification of an electronic money holder is performed by the Electronic Money Operator either: 

• in person, upon presentation of an identity document, or 
• remotely, based on information obtained from accessible sources, including from the interbank money transfer operational center, or by any other method that complies with the legislation of the Republic of Kazakhstan. 

4.10.3. Identification includes the following measures: 

• Recording information required for the identification of an individual performing a transaction with money or other assets: identity document details, individual identification number (IIN), and legal address; 
• Recording information required for the identification of a legal entity performing a transaction with money or other assets: constituent document details, business identification number (BIN), and registered address. 

4.10.4. Simplified identification of a Client is performed via a videoconference session or by capturing the Client’s image using a specialized application that implements motion detection technology and allows for interactive verification during the identification process. 

4.10.5. Simplified identification is carried out through the official website and/or mobile application of the Issuer and/or Operator. 
During simplified identification, the Operator ensures: 

• Full capture of the electronic money holder’s face and identity document; 
• Retrieval of confirmation from open sources regarding the individual identification number (IIN) of the electronic money holder. 

4.10.6. The period for providing the payment service is within one (1) business day following the day the payment is received. 

4.11. Procedure for Providing the Service of Processing Payments Initiated by the Client in Electronic Form and Transmitting the Required Information to the Bank or Organization Conducting Certain Types of Banking Operations for the Execution of Payments and/or Transfers or the Receipt of Funds (hereinafter – “Payments”) 

4.11.1. The payment processing service is carried out as follows: 

4.11.1.1. The Payment Organization, within the framework of an agreement concluded with the servicing Bank, ensures the processing of payments initiated by the Client, including those made using bank cards, with the indication of the payment purpose and beneficiary details. 
The Payment Organization then ensures the transmission of these payment details to the Bank for execution of the payment in favor of the corresponding beneficiary. 
The Bank, in turn, executes the Client’s instruction transmitted in electronic form through the Payment Organization. 

4.11.1.2. The Client initiates payments via web applications, online applications, mobile applications (mobile device software), self-service terminal software, widgets, or other applications that enable the Client to electronically issue instructions to debit funds from their bank card for crediting to the Bank, for the purpose of further execution of the Client’s order/instruction received by the Payment Organization and transmitted to the Bank. 

4.11.1.3. When providing the payment service, the Payment Organization ensures the following sequence of actions: 

• The Client accesses the corresponding application of the Payment Organization via the Internet, mobile phone, or self-service terminal; 
• The Client reviews the tariff (commission fee) charged by the Payment Organization for the relevant service; 
• The Client reviews and accepts the terms and conditions of the Public Offer Agreement posted within the application; 
• The Client initiates a payment in favor of a Service Provider and/or a money transfer in favor of a natural person (beneficiary) through the application; 
• The Client enters into the electronic application the payment details required for execution by the Bank; 
• To complete the payment and/or money transfer, the Client enters their bank card or bank account details; 
• The Payment Organization sends a request to the Bank to initiate the Client’s electronic instruction; 
• Upon receiving confirmation from the Payment Organization and the Client, the Bank debits the Client’s bank card and/or current account for the amount of the operation initiated by the Client, including the Payment Organization’s commission fee; 
• The Payment Organization receives from the Bank a confirmation of payment execution; 
• The Payment Organization issues to the Client an electronic confirmation verifying the completion of the operation and the deduction of the Payment Organization’s commission; 
• Based on the data received in electronic form during the transaction, the Bank transfers the funds related to the transaction to the current account of the Service Provider and/or to the bank card or IBAN of the Client, net of the commission fees of the Bank and the Payment Organization. 
• Transfers by the Bank to the Service Provider’s current account for completed payments, as well as to the Client’s bank card and/or IBAN under the payments received from the Service Provider, are made by the Bank in the currency permitted by the special transit account of the servicing Bank. 

4.11.2. The period for providing the payment service shall be within one (1) to four (4) business days following the day the payment is received.

5. Cost of Payment Services (Tariffs) Provided by the Payment Organization

5.1. The cost of payment services (Tariffs) provided by the Payment Organization shall be determined in accordance with Annex No. 1 to these Rules.

6. Procedure for Interaction with Third Parties Providing Technological Support for Payment Services Rendered by the Payment Organization

6.1. Third parties are legal entities and individual entrepreneurs who: 

• provide services to the Payment Organization or act on behalf of the Payment Organization; 
• are not part of the Payment Organization’s corporate group and are not employees of the Payment Organization. 

6.2. The connection of third-party information systems to the Payment Organization’s systems shall be carried out on the basis of a concluded agreement for the provision of information and/or technological services, or agency agreements for the acceptance of payments. Such agreements must mandatorily include provisions on the non-disclosure of confidential information. 

6.3. The non-disclosure agreement establishes the obligation of the third party to maintain the confidentiality of information, as well as liability for the disclosure of confidential information to which it gains access. 

6.4. The concluded agreement or non-disclosure agreement shall take into account standard provisions governing the third party’s compliance with information security requirements. These requirements shall include, at a minimum, the following: 

• Obligations to maintain the required level of information security; 
• Liability for breach of such obligations; 
• Procedures for notifying about information security incidents and violations in the information protection system. 

7.1. The Payment Organization regularly conducts marketing research, which includes market analysis, competitiveness assessment, and evaluation of consumer capacity. The Commercial Department of the Payment Organization, when onboarding a new Service Provider into the Payment Organization’s system, performs an economic analysis of the Service Provider’s activities and assesses the payment load on Clients. 

7.2. After completing the above actions and making a positive decision regarding cooperation with the Service Provider, the Payment Organization requests all necessary documents from the Service Provider as part of the assessment for compliance with anti–money laundering and counter–terrorist financing (AML/CFT) legislation. In the absence of compliance risks, technical documentation is exchanged to connect the Service Provider to the Payment Organization’s system via the API technical interaction protocol. 

8. Procedure for Settlement of Disputes and Resolution of Conflicts with Clients 

8.1. After completing all actions in accordance with Sections 6 and 7 of these Rules, an Agreement is concluded between the Payment Organization and the Service Provider. 

8.2. The Payment Organization concludes an agreement with the Service Provider for the provision of payment services and/or a Technical Interaction Agreement. Such an agreement must specify that the Payment Organization ensures the processing of payments accepted by the Servicing Bank in favor of the Service Provider and/or the execution by the Servicing Bank of disbursement transactions on behalf of the Service Provider to individuals. The agreement must also stipulate that the Payment Organization may engage Payment Agents/Subagents to provide payment services. 

8.3. The Service Provider is registered in the System and assigned a unique identifier. 
8.4. The provision of payment services within the Payout and Payment Acceptance services is carried out as follows: 

8.4.1. Payout Service: 

8.4.1.1. Disbursement of funds to recipients (individuals) within the service is carried out by the Bank servicing the Payment Organization, using a special transit account, based on the information received in electronic form from the Payment Organization regarding the execution of the payment and/or transfer. 

8.4.1.2. Based on the information received from the Payment Organization, the Bank performs disbursements in accordance with the legislation of the Republic of Kazakhstan, the Rules of International Payment Systems, and ensures that the Service Provider and/or the Payment Organization transfers a guarantee deposit (advance payment) to the Bank’s special transit account. The amount of the deposit is determined based on the planned volume of payout transactions to recipients, or by direct transfer of funds from the Service Provider’s current account to the Bank’s special transit account in the amount of the transaction, including the remuneration of the Payment Organization and the servicing Bank’s commission. 

8.4.1.3. The terms, methods, and procedure for crediting remuneration to the Payment Organization are defined in the relevant agreement with the servicing second-tier Bank and may include: (i) the Bank’s transfer of the remuneration amount to the Payment Organization’s settlement account, (ii) prior to accumulation of client/payer funds on the Bank’s special transit account, or (iii) while such funds are held in that account. During processing of a Payout transaction, the funds credited to the special transit account are transferred to the recipient’s bank card and/or IBAN. 

8.4.1.4. The Payment Organization undertakes to ensure a non-reducible balance of funds belonging to the Service Provider on the special transit account sufficient to fulfill its obligations and/or, upon providing the Payment Organization with information about an upcoming payout, to promptly replenish the special transit account of the Bank to ensure timely disbursement. 

8.4.1.5. If, on the day the Payment Organization processes information on a transfer initiated by the Service Provider, there is no remaining guarantee deposit, the payment is considered unsecured, and the Payment Organization bears no responsibility for the Bank’s failure to execute the transfer in favor of the recipient. 
Upon an official request with a guarantee letter from the Service Provider and/or an executed agreement, the Payment Organization may replenish the Bank’s special transit account with its own funds as a commercial loan or interest-free overdraft to enable the Bank to process the payout, followed by reimbursement by the Service Provider. 

8.4.1.6. Additional conditions for the provision of the Payout Service by the Payment Organization are regulated by the corresponding Agreement concluded with the Service Provider. 

8.4.2. Payment Acceptance Service: 

8.4.2.1. Implemented through the transfer by the Payment Organization to the Bank, in electronic form, of information received from the payer to process the payment in favor of Service Providers for goods, works, and/or services rendered. 

8.4.2.2. Payment acceptance under the Payout Service involves the accumulation by the Bank of payer funds on a special transit account and their subsequent transfer to the Service Providers’ settlement accounts and/or, in the case of split payments, between legal entities based on an order from the Service Provider to the Bank to transfer the accumulated funds in favor of the designated legal entity. 

8.5. The Payment Organization must provide the Service Provider with data on each received payment and/or completed payout. Such data must be transmitted immediately during the payment acceptance or payout process, based on the information provided by the client, without errors or distortion. 

8.6. Each data transmission transaction is accompanied by the signing of an electronic document by the payment agent/subagent, the form of which is agreed with the corresponding Service Provider. The combination of authentication data — login, password, and/or terminal number in the System — is recognized as the equivalent of a handwritten signature (hereinafter “E-Signature”) of the Payment Organization and is accepted by the parties as a valid and indisputable confirmation of the payment transaction. 

8.7. When accepting payments, the Payment Organization charges a fee for its services either from the payment amount or in addition to it, in accordance with the legislation of the Republic of Kazakhstan and/or agreements concluded with Service Providers. The amount of remuneration is established by the Payment Organization and defined by the terms of cooperation with the Service Providers. 

The terms, methods, and procedure for crediting remuneration to the Payment Organization are determined by the relevant agreement with the servicing second-tier Bank and may include: (i) transfer of the remuneration amount by the Bank to the Payment Organization’s settlement account, (ii) prior to accumulation of payer funds on the Bank’s special transit account, or (iii) during the period such funds are held on that account. 

9. Procedure for Ensuring Information Security Measures 

9.1. The risk management system within the Payment Organization represents a set of measures adopted to ensure timely identification, assessment, control, and monitoring of risks to maintain financial stability and sustainable operations. 
For effective risk management, the Payment Organization has developed a Risk Management Policy, which includes but is not limited to the following: 

• Identification, measurement, control, and monitoring of risks; 
• Oversight of all financial transactions; 
• Development and implementation of measures to prevent and minimize risks; 
• Evaluation of the effectiveness of such measures. 

9.2. The primary objective of risk regulation within the Payment Organization is to maintain an acceptable level of profitability while ensuring security and liquidity indicators in the management of the Organization’s assets and liabilities, i.e., minimizing losses. 

9.3. The risk management process within the Payment Organization includes: 

• Anticipating risks, determining their probable magnitude and consequences; 
• Developing and implementing measures to prevent or minimize potential losses. 

9.4. When developing a risk management strategy, it is necessary to use all available opportunities for the Payment Organization’s development while keeping risks at an acceptable and manageable level. 

9.5. The risk management system is characterized by two main elements: risk management measures and control mechanisms. 

Risk management measures include: 

• Establishing an organizational structure responsible for risk management control, ensuring compliance by the Payment Organization’s agents and subagents with the risk management requirements set out in the Organization’s Risk Management Rules; 
• Providing management bodies of the Payment Organization with relevant risk-related information; 
• Defining indicators and procedures to ensure uninterrupted operations of the Payment Organization; 
• Establishing risk analysis methodologies; 
• Defining procedures for information exchange necessary for risk management; 
• Setting rules for interaction in disputed, non-standard, and emergency situations, including cases of system failures; 
• Establishing procedures for modification of operational and technological tools and procedures; 
• Establishing procedures for ensuring information protection within the Payment Organization. 

9.6. Requirements for the storage of card data and information on transactions conducted with their use. 

9.7. The Organization is obliged to comply with the following key requirements for storing cardholder data and transaction information: 

• Under no circumstances may the following be stored: 
• Full contents of any magnetic stripe track located on the back of the card; 
• Card Validation Code (CVC/CVV) — the 3-digit number printed on the signature panel of the card. 
• Only store information essential for business purposes (e.g., cardholder name, card number, card expiration date). 
• Ensure the protection of stored cardholder data and transaction information in accordance with the PCI DSS (Payment Card Industry Data Security Standard). 
• Store all materials containing cardholder data and transaction information in a secure location, accessible only to authorized personnel. 
• Destroy or securely erase all data storage media containing outdated transaction information involving card usage. 

9.8. In the event of suspected fraudulent actions by the Wallet Owner or third parties, or upon detection of a software or hardware malfunction, the Issuer shall independently block the electronic wallet or send a written request to the Operator to block the Wallet Owner’s e-wallet, indicating the reason for the blocking. Upon receipt of such a request from the Issuer, the Operator must block the specified electronic wallet. 

9.9. Exceeding the limits established for the types and amounts of electronic money transactions by the Wallet Owner, as well as detection by the Operator of the Wallet Owner’s disclosure of their authentication credentials (username, password) to third parties, shall also result in the Operator blocking the electronic wallet. 

9.10. Risk management related to safeguarding client funds is ensured through the automatic suspension of payment acceptance by the System if the guarantee deposit is depleted. 

9.11. Risk management within the Payment Organization is implemented through measures such as: 

• Managing the order of execution of instructions by authorized personnel; 
• Conducting settlements within the limits of funds provided by the Payment Organization’s agents; 
• Completing settlements within the Payment Organization by the end of the business day; 
• Providing the possibility of setting transaction limits; 
• Other risk management mechanisms. 

10. Software and Technical Means of the Payment Organization and Equipment Necessary for Providing Payment Services 

10.1. If there are mandatory provisions of the legislation in force in the state that exclude the application of contractual terms in relations connected with the activities of the Payment Organization, such mandatory provisions shall take precedence over the provisions of these Rules. 

10.2. Disputes between the Participants of the Payment Organization related to the operation of the Payment Organization or settlements between the Participants, which may serve as grounds for initiating judicial proceedings, shall be reviewed by the Payment Organization through a claim (pre-trial) procedure. 

10.3. A Participant’s claim to another Participant of the Payment Organization must be submitted in writing on the official letterhead and signed by an authorized officer. The claim shall be sent to the other party by registered mail or by another method confirming receipt by the addressee. The claim must be submitted within ten (10) business days after the grounds for the claim arise and must include details of the circumstances forming the basis for the claim and the date of their occurrence. Claims submitted after the specified period shall not be considered. 

10.4. The review of claims includes the examination of circumstances allowing determination of whether the Participants of the Payment Organization have fulfilled (or failed to fulfill) their functions and obligations arising from these Rules and the agreements concluded with them. The Payment Organization has the right to request from the Participants any information necessary to clarify these circumstances. 

10.5. A decision regarding a claim must be made within fifteen (15) calendar days after receipt of the claim and sent to the Participant in written form. 

10.6. If disputes cannot be resolved through the claim procedure, they shall be settled in court at the location of the Payment Organization in accordance with the legislation of the Republic of Kazakhstan. 

11. Procedure for Amending These Rules 

11.1. The Payment Organization shall take all necessary measures to ensure that the Participants of the Asia Pay settlement system maintain the confidentiality of non-public information about other Participants that became known to them in connection with their accession to these Rules, except in cases where such information: 

• is disclosed at the request or with the consent of the Participant who owns the information; 
• must be provided to third parties to the extent necessary for the fulfillment of obligations under these Rules; 
• must be disclosed on grounds provided for by the legislation of the Republic of Kazakhstan. 

11.2. Access to an electronic wallet and the execution of any transactions using the electronic wallet are possible only after authentication of the e-money Holder. 

11.3. Authentication of the e-money Holder when accessing the electronic wallet is carried out by software provided by the Payment Organization using the Holder’s authorization data: login, password, mobile phone number, and, if necessary, special SMS messages. 

11.4. The Operator ensures uninterrupted operation of the Asia Pay system in 24/7/365 mode (24 hours a day, 7 days a week, 365 days a year), except during maintenance periods. 

11.5. The Operator ensures the protection of information regarding funds, methods of information security, personal data, and any other information subject to mandatory protection in accordance with the legislation of the Republic of Kazakhstan that may become known to it during the course of its activities within the e-money Payment Organization. 

11.6. The Settlement Participants undertake to take all necessary measures to ensure the security and protection of information and documents exchanged within the Payment Organization or made available to the Participants in connection with the use of the Payment Organization, as well as to detect and prevent fraud and to counter money laundering and the financing of terrorism. 

11.7. The tools and measures used in the Payment Organization to prevent unauthorized access to software and technical means, including protective software and hardware, must ensure the level of information security and confidentiality required by the legislation of the Republic of Kazakhstan. The Settlement Participants undertake to take all necessary measures to maintain confidentiality, prevent unauthorized use, and protect identification data from unauthorized access by third parties. 

11.8. In case of loss of authorization data by a Participant, the Operator shall provide the possibility of restoring access to the electronic wallet by submitting an appropriate application through the Operator’s website in the form established by the Operator. 
If the e-money Holder is an unidentified individual, the restoration of access to the wallet is carried out by submitting an application in the established form to any Operator’s office and providing proof of ownership and use of the wallet (for example, a list of recent wallet transactions). The sufficiency of such evidence shall be determined at the sole discretion of the Operator. 

11.9. Acting as an e-money system Operator, the Payment Organization ensures the creation and operation of an Information Security Management System (ISMS), which is part of the general management system of the e-money system Operator and is designed to manage the process of ensuring information security. 

11.10. The Information Security Management System protects the e-money system Operator’s information assets, ensuring a minimal level of potential damage to its business processes. 

11.11. Acting as an e-money system Operator, the Payment Organization ensures an appropriate level of information security management, as well as its continuous development and improvement. 

11.12. Acting as an e-money system Operator, the Payment Organization, in order to ensure the confidentiality, integrity, and availability of information, performs the following functions: 

• organizes the information security management system, coordinates and controls activities related to information security, identifies and analyzes threats, counteracts attacks, and investigates information security incidents; 
• provides methodological support for the information security process, formalizes and maintains up-to-date processes including: Access Management for employees and third parties, Change Management, Vulnerability Management, Incident Management, Backup and Archiving Management, and Information Security Awareness and Training; 
• selects, implements, and applies methods, means, and mechanisms for managing and controlling information security within its authority; 
• collects, consolidates, stores, and processes information about information security incidents; 
• analyzes information about information security incidents; 
• ensures implementation and proper operation of software and hardware tools automating the information security process and granting access to them; 
• defines restrictions on the use of privileged accounts; 
• organizes and conducts activities to raise employees’ awareness of information security issues; 
• monitors the state of the Operator’s information security management system; 
• periodically (at least once a year) informs the Operator’s management about the state of the information security management system. 

11.13. Acting as an e-money system Operator, the Payment Organization manages information security risks and defines criteria for acceptable risk levels in relation to information assets. 

11.14. In case of realization of information security risks, an action plan shall be developed to minimize the occurrence of such risks. 

11.15. The Payment Organization takes the necessary measures to consolidate, systematize, and store information on information security incidents obtained during the monitoring of information security activities. 

11.16. Information on information security incidents shall be retained for at least five (5) years. 

11.17. Acting as an e-money system Operator, the Payment Organization establishes the procedure for taking urgent measures to eliminate information security incidents, their causes, and consequences. This procedure must be documented as a business process and approved by an order of the chief executive officer of the Payment Organization. 

11.18. Acting as an e-money system Operator, the Payment Organization maintains a log of information security incidents, reflecting all details of the incident, measures taken, and proposed corrective actions. 

11.19. Acting as an e-money system Operator, the Payment Organization provides the National Bank with information on the following detected information security incidents: 

• exploitation of vulnerabilities in application or system software; 
• unauthorized access to the information system; 
• denial-of-service (DoS) attack on the information system or data transmission network; 
• infection of a server with malware or malicious code; 
• unauthorized transfer of electronic money due to violation of information security controls; 
• any information security incidents posing a threat to the stability of the e-money system Operator’s activities. 

11.20. The above information on information security incidents shall be provided by the Payment Organization as soon as possible, but no later than 48 hours from the moment of detection, in the form of an information security incident report (card). 

11.21. Information on processed information security incidents shall be submitted electronically using the National Bank’s platform for exchanging information security events and incidents. 

11.22. The Payment Organization shall take measures to record each information security incident. 

11.23. The Payment Organization reserves the right to delegate information security functions to a third party. 

12. Software and Technical Tools of the Payment Organization and Equipment Required for the Provision of Payment Services 

12.1. The System provides the ability to facilitate interaction between the Participants of the System according to unified standards and algorithms, regardless of the payment system through which the order payment or user payout is made. 

12.2. The operation of the System is based on electronic invoices generated upon request from merchants and services on the one hand, and on settlements with identified or non-identified users on the other. 

12.3. The request may be carried out either fully automatically via the use of an API, or manually through a special web interface (personal account). The information regarding payments is provided to the Participants of the System in real-time (online mode). 

12.4. The drivers used to connect payment systems can interact with various types of payment infrastructure, including: 

• internet acquiring of bank cards; 
• cash payment acceptance systems, such as: 
• settlement and cash offices of banking institutions; 
• payment terminals; 
• money transfer systems; 
• electronic money systems and mobile payment systems; 
• bank card acquiring for physical payment acceptance points. 

12.5. The drivers for connecting payment systems also allow the use of payout infrastructure for transferring funds from services to users through the following methods: 

• online payouts to bank cards; 
• payouts via SMS code through ATMs; 
• payouts to the recipient’s IBAN accounts. 

12.6. The functionality of the System consists of the following main modules and services: 
Merchant Interfaces: 

• API and Mobile SDK for merchant and service integration; 
• CMS modules and integration packages; 
• Client interface for merchants and services (personal account); 
• Payment refund API; 
• Payer notification option; 
• Invoice generation option; 
• Generation of static and dynamic QR codes for payment; 
• Ticket generation and processing service; 
• Mobile applications for Android and iOS. 

Administrator Interfaces: 

• Employee’s personal dashboard for management and transaction monitoring; 
• Statistics generation section; 
• Anti-fraud analytics service; 
• Roles creation and management section; 
• Agent management section; 
• Online system connection functionality. 

User Interfaces: 

• Payment monitoring functionality. 

13. Procedure for Amending These Rules 

13.1. Amendments and/or additions to these Rules may be made either by approving a new version of the Rules or by preparing a text of amendments and/or additions to the existing Rules.

13.2. The effective date of any amendments and/or additions to the Rules shall be determined by the Operator, taking into account the timeframes specified in the Agreement.

13.3. In case a Settlement Participant does not agree with the amendments and/or additions to the Rules or with the tariffs, the Participant shall have the right to refuse further use of the Payment Organization’s services, redeem any existing electronic money, and close their electronic wallet within the Payment Organization.

13.4. Any subsequent amendments and/or additions to the Rules shall be made in accordance with the procedure established in this section of the Rules.

13.5. Continued use of the Payment Organization after the effective date of any amendments and/or additions to the Rules shall constitute the Settlement Participant’s consent to such amendments and/or additions.

1. Services for the Sale (Distribution) of Electronic Money 

2. Services for the Acceptance and Processing of Payments Made Using Electronic Money 

3. Services for Processing Payments Initiated by the Client in Electronic Form and Transmitting Necessary Information to the Bank or Organization Performing Certain Types of Banking Operations for the Purpose of Making a Payment and/or Transfer, or Receiving Funds for Such Payments Within the Framework of Payment Acceptance and Payout Services Provided to Service Providers and Clients (Individuals) 

The above list of services is not exhaustive and may be expanded as new agreements are concluded with service providers. 

4. The cost of any additional fee (permissible additional commission) charged to the Client is established in accordance with the terms of the agreements concluded between the Payment Organization and service providers, electronic money issuers, and other entities providing services to Clients. 

5. The pricing policy for the additional commission charged to the payer is determined by the Payment Organization independently within the permissible ranges specified in the agreements. 

6. The differentiation of the percentage ratio of the permissible additional commission charged to the payer depends on market conditions for each specific service.